End User License Agreement

1. Definitions

2. License Grant

2.1 Limited License

Subject to the terms and conditions of this Agreement and payment of all applicable fees, Lube grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the Subscription Period solely for your internal business purposes in accordance with this Agreement and the applicable Documentation.

2.2 Organization Seats

Your Subscription is licensed on a per-Organization basis. The number of Authorized Users permitted to access the Service shall be determined by your selected subscription plan. When members are added to or removed from your Organization, your Subscription quantity will be automatically adjusted accordingly.

2.3 Non-Transferability

Your license to use the Service is non-transferable. You may not transfer, assign, or sublicense your Subscription or any rights under this Agreement to any third party, including through merger, acquisition, sale of assets, or by operation of law, without the prior written consent of Lube.

2.4 Restrictions

You shall not, and shall not permit any third party to:

• (a) Copy, modify, adapt, translate, or create derivative works of the Service;
• (b) Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or underlying algorithms of the Service;
• (c) Rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the Service to any third party;
• (d) Remove, alter, or obscure any proprietary notices, labels, or marks on the Service;
• (e) Use the Service to develop a competing product or service;
• (f) Use the Service to store or transmit malicious code, viruses, or any other harmful software;
• (g) Interfere with or disrupt the integrity or performance of the Service;
• (h) Attempt to gain unauthorized access to the Service or its related systems or networks;
• (i) Use the Service in violation of any applicable law, regulation, or third-party rights;
• (j) Use the Service for any illegal, fraudulent, or unauthorized purpose;
• (k) Resell, white-label, or otherwise commercially exploit the Service without express written authorization from Lube;
• (l) Use automated systems, bots, or scripts to access the Service in a manner that exceeds reasonable usage or circumvents access controls;
• (m) Benchmark, test, or publish performance information about the Service without prior written consent.

3. Subscription Plans and Fees

3.1 Subscription Tiers

The Service is offered through multiple subscription tiers, including Starter, Pro, Team, and Enterprise plans. Each tier provides different features, usage limits, and support levels as described in the pricing documentation available on our website.

3.2 Fees

You agree to pay all fees associated with your selected subscription plan, including:

• (a) Subscription Fees: Recurring fees based on your subscription tier and the number of Authorized Users within your Organization;
• (b) Usage Fees: Fees charged based on usage metrics as specified in your applicable pricing plan.

3.3 Payment Terms

All fees are due in advance and shall be paid in accordance with the payment terms specified at the time of purchase. You authorize Lube to charge your designated payment method for all applicable fees.

3.4 Automatic Seat Adjustment

When Authorized Users are added to your Organization, your Subscription will be automatically upgraded to include additional seats, and you will be charged the pro-rated fee for the remainder of the current billing period. When Authorized Users are removed, the corresponding reduction in fees will be credited toward your next invoice.

3.5 Taxes

All fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying all such taxes, excluding taxes based on Lube's net income.

4. Subscription Renewal and Cancellation

4.1 Automatic Renewal

Your Subscription will automatically renew at the end of each Subscription Period for successive periods of equal duration unless you cancel your Subscription prior to the renewal date. You authorize Lube to charge your designated payment method for the applicable renewal fees.

4.2 Cancellation

You may cancel your Subscription at any time through your Account settings. Cancellation will take effect at the end of the current Subscription Period, and you will retain access to the Service until that date.

4.3 No Refunds

All fees are non-refundable. If you downgrade your subscription plan, the difference in fees will be credited toward your next invoice where applicable. No refunds will be issued for partial months, unused features, or early cancellation.

4.4 Price Changes

Lube reserves the right to modify its pricing at any time. We will provide you with at least three (3) months' advance notice of any price increases. Such notice will be sent to the email address associated with your Account or communicated through the Service. Continued use of the Service after the effective date of any price change constitutes your acceptance of the new pricing. Lube reserves the right to modify the notice period for price changes at any time with reasonable advance notice.

5. Content and Data

5.1 User Content

You may upload, submit, store, or transmit Content through the Service, including but not limited to attachments, images, documents, and other files.

5.2 Ownership of Content

You retain all right, title, and interest in and to any Content you upload, submit, store, or transmit through the Service, including all Intellectual Property Rights therein. Lube does not claim ownership of your Content.

5.3 License Grant

By uploading, submitting, storing, or transmitting Content to the Service, you grant to Lube a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, process, and display such Content solely to the extent necessary to:

• (a) Provide, maintain, and improve the Service;
• (b) Perform technical operations required to deliver the Service, including backup, storage, and data processing;
• (c) Comply with applicable laws or legal obligations;
• (d) Enforce this Agreement and protect the rights, property, or safety of Lube, its users, or the public.

This license terminates when you delete your Content or your Account, except to the extent that (i) Content has been shared with other users who have not deleted it, (ii) a reasonable period is required for backup deletion, or (iii) retention is required by applicable law.

5.4 Aggregated and Anonymized Data

Notwithstanding the foregoing, Lube may collect, use, and disclose aggregated and anonymized data derived from your use of the Service for analytics, benchmarking, product improvement, and other lawful business purposes, provided that such data does not identify you or any individual.

5.5 Content Representations

You represent and warrant that:

• (a) You have the right to upload, submit, and assign all Content to Lube;
• (b) The Content does not infringe upon any third-party Intellectual Property Rights;
• (c) The Content does not violate any applicable laws or regulations;
• (d) The Content does not contain any malicious code, viruses, or harmful software.

5.6 Responsibility for Content

You are solely responsible for the accuracy, quality, integrity, legality, and appropriateness of all Content you submit. Lube does not review, monitor, or endorse Content and shall have no liability for any Content uploaded by Users.

6. Data Collection and Privacy

6.1 Data Collection

In connection with providing the Service, Lube collects and processes certain information about you and your use of the Service, including:

• (a) Account information, such as your name and preferences;
• (b) Usage data, including pages visited and interactions within the Service;
• (c) Analytics data collected through third-party tools.

6.2 Third-Party Analytics

Lube uses third-party analytics services to help understand usage patterns and improve the Service. These services may include Amplitude, Google Analytics, and Microsoft Clarity. These services may collect information sent by your browser or device, including cookies and IP addresses. The use of these services is subject to their respective privacy policies.

6.3 Data Storage

Your data is stored on servers located in the United States. By using the Service, you consent to the transfer, processing, and storage of your data in the United States.

6.4 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6.5 Data Security

Lube implements reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and Lube cannot guarantee absolute security.

7. Intellectual Property

7.1 Lube's Intellectual Property

The Service, including all software, code, algorithms, designs, user interfaces, graphics, trademarks, logos, and Documentation, is the exclusive property of Lube and is protected by Intellectual Property Rights. This Agreement does not grant you any ownership interest in or to the Service, but only a limited right of use in accordance with this Agreement.

7.2 Feedback

If you provide any suggestions, ideas, feedback, or recommendations regarding the Service (“Feedback”), you hereby assign all right, title, and interest in such Feedback to Lube. Lube shall be free to use, disclose, reproduce, and otherwise exploit any Feedback without restriction or compensation to you.

7.3 Reservation of Rights

All rights not expressly granted to you in this Agreement are reserved by Lube.

8. Third-Party Services

8.1 Third-Party Integrations

The Service may integrate with or allow access to third-party services, applications, or websites. Your use of any third-party services is subject to the terms and conditions and privacy policies of those third parties. Lube is not responsible for the content, functionality, accuracy, or policies of any third-party services.

8.2 Third-Party Content

The Service may display, include, or make available content, data, or information from third parties, including data from public sources such as Reddit. Lube does not endorse and is not responsible for the accuracy, completeness, or reliability of any third-party content.

9. Support Services

9.1 Support

Lube provides support services based on your subscription tier:

9.2 Support Hours

Support availability and response times vary by subscription tier and are described in the applicable pricing documentation.

9.3 No Uptime Guarantee

The Service is provided “as is” without any uptime commitments or service level agreements. Lube shall use commercially reasonable efforts to maintain the availability of the Service but does not guarantee uninterrupted access.

10. Term and Termination

10.1 Term

This Agreement is effective upon your acceptance and shall continue until terminated in accordance with its terms.

10.2 Termination for Convenience

Either party may terminate this Agreement at any time for any reason by providing written notice to the other party. Your termination shall take effect at the end of the current Subscription Period.

10.3 Termination for Cause

Lube may terminate this Agreement immediately upon written notice if:

• (a) You breach any material term of this Agreement and fail to cure such breach within thirty (30) days after receiving written notice;
• (b) You breach any provision relating to Intellectual Property Rights or the restrictions in Section 2.4;
• (c) You use the Service for any illegal purpose;
• (d) You fail to pay any fees when due.

10.4 Effect of Termination

Upon termination:

• (a) Your right to access and use the Service shall immediately cease;
• (b) All fees owed to Lube shall become immediately due and payable;
• (c) Lube may delete your Account and all associated Content;
• (d) Sections 5, 6, 7, 11, 12, 13, 14, 15, and 16 shall survive termination.

11. Disclaimers

11.1 “As Is” Basis

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. LUBE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2 No Guarantee

LUBE DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, BE SECURE, OR BE FREE OF ERRORS, BUGS, OR VIRUSES.

11.3 Third-Party Content

LUBE MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY THIRD-PARTY CONTENT OR SERVICES.

11.4 Beta Features

Any beta features, modules, or services are provided “as is” without any warranty and may be discontinued at any time.

12. Limitation of Liability

12.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUBE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OR INABILITY TO USE THE SERVICE, EVEN IF LUBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUBE'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LUBE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.3 Essential Purpose

THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13. Indemnification

13.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Lube, its affiliates, and their respective directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• (a) Your use of the Service;
• (b) Your breach of this Agreement;
• (c) Your violation of any applicable law or regulation;
• (d) Your violation of any third-party rights, including Intellectual Property Rights;
• (e) Any Content you upload, submit, or transmit through the Service.

14. Governing Law and Dispute Resolution

14.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.

14.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Malaysia for the resolution of any disputes arising out of or in connection with this Agreement.

14.3 Dispute Resolution

Before initiating any formal legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiations. Either party may initiate negotiations by providing written notice describing the dispute. The parties shall negotiate in good faith for a period of thirty (30) days from receipt of such notice before initiating legal proceedings.

14.4 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT.

15. General Provisions

15.1 Entire Agreement

This Agreement, together with the Privacy Policy and any applicable pricing documentation, constitutes the entire agreement between you and Lube with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

15.2 Amendments

Lube reserves the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement on the Service or by sending you an email. Your continued use of the Service after such changes constitutes your acceptance of the modified Agreement. If you do not agree to the modified terms, you must discontinue your use of the Service.

15.3 Waiver

The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

15.4 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

15.5 Assignment

You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of Lube. Lube may assign this Agreement without your consent to any affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

15.6 Independent Contractors

The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.

15.7 Notices

All notices under this Agreement shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by registered or certified mail to:

For You: The email address associated with your Account.

15.8 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.9 Export Compliance

You agree to comply with all applicable export control laws and regulations in connection with your use of the Service.

15.10 Language

This Agreement is drafted in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.

16. Contact Information

If you have any questions about this Agreement, please contact us at: